Terms of Service

Last updated: May 23, 2026

UrMorning is operated by GenAccel LLC, a Texas limited liability company located in Frisco, Texas.

These Terms of Service ("Terms") form a binding agreement between you and GenAccel LLC ("UrMorning," "we," "us," or "our") and govern your use of the UrMorning mobile application, our website at urmorning.com, and related services (together, the "Service"). By downloading, installing, signing up, purchasing a gift, or otherwise using the Service, you agree to these Terms and to our Privacy Policy.

1. The Service

UrMorning helps older adults with everyday tasks using artificial intelligence. The Service includes:

Ask with a Photo — take a picture of mail, a pill bottle, a form, or a label and receive a short spoken explanation.
Guide My Screen — share what is on your screen and receive spoken step-by-step guidance.
Gift purchases — buy UrMorning as a gift for a parent or other person through urmorning.com.

2. Eligibility

You must be at least 18 years old and able to enter a binding contract to use the Service. By using the Service, you represent that you meet these requirements.

3. Your Account

UrMorning uses Sign in with Apple to authenticate you. You are responsible for the security of the Apple ID associated with your installation. You agree to provide accurate information, keep it current, and notify us promptly if you suspect unauthorized use.

4. Subscriptions and Payment (App Store)

4.1 Pricing

Access to UrMorning requires an active subscription. Current plans (which may change with notice) include:

Weekly: $2.99 per week.
Annual: $49.99 per year, with a 7-day free trial for first-time subscribers.

Subscriptions are sold through Apple's App Store and managed by RevenueCat. Apple processes all payments. Prices are in U.S. dollars and may differ in other regions.

4.2 Auto-renewal disclosure

Important: This is an auto-renewing subscription. Your subscription will automatically renew at the end of each billing period at the then-current price, charged to your Apple ID. To avoid being charged for the next period, you must cancel at least 24 hours before the current period ends. Cancel anytime in iPhone Settings → Apple ID → Subscriptions. If you cancel a 7-day free trial more than 24 hours before it ends, you will not be charged.

4.3 Refunds for App Store purchases

All refunds for subscriptions purchased through the App Store are handled by Apple under their refund policy. To request a refund, visit reportaproblem.apple.com.

5. Gift Purchases (urmorning.com/gift)

You can buy UrMorning as a gift for another person. Gifts are charged separately through Stripe and are not App Store in-app purchases.

5.1 Pricing and plans

One senior: $79 for one year.
Two seniors: $129 for one year (each recipient receives their own gift code).

Gifts auto-renew at the same price each year. You can cancel at any time from the gift success page (the page shown immediately after purchase) using the "manage your gift subscription" link, or by emailing support@urmorning.com. Cancelling stops future renewals; the current paid period continues for the recipient until the natural end date.

5.2 Refunds for gift purchases

You may request a full refund of a gift purchase within 7 days of the purchase date by emailing support@urmorning.com. After 7 days, refunds are at our discretion and may be partial or denied. We may decline a refund if the gift has been redeemed and substantially used.

5.3 Cancellation and access

If you cancel a gift subscription (or it fails to renew), the recipient retains access for the remainder of the period you have already paid for. Access ends at the natural end of that paid period — we do not cut off the recipient mid-period.

5.4 Recipient consent

UrMorning does not send any text or call to the gift recipient. You are responsible for sending the gift code from your own phone and for ensuring the recipient is willing to use the Service.

6. Informational Guidance Only — Not Professional Advice

UrMorning is not medical, legal, financial, or other professional advice.

The Service provides general informational guidance generated by artificial intelligence. AI outputs may be incomplete, out of date, or incorrect. You agree that:

You will not rely on UrMorning as a substitute for advice from a doctor, pharmacist, lawyer, accountant, or other qualified professional.
Before taking any action based on what the app tells you — especially relating to medication, medical conditions, money, legal matters, or anything that could affect your safety or finances — you will confirm the information with a qualified professional.
You are solely responsible for any decision you make based on UrMorning's output.

In an emergency — chest pain, difficulty breathing, severe injury, smelling gas, signs of stroke, thoughts of self-harm, or any other life-threatening situation — call 911 (or your local emergency number) immediately. UrMorning is not an emergency service.

7. Acceptable Use

You agree not to:

Use the Service for any unlawful, harmful, or fraudulent purpose;
Use the Service to harass, threaten, deceive, or harm another person;
Submit content you do not have the right to submit, or content that infringes another person's rights;
Attempt to reverse-engineer, decompile, scrape, or otherwise extract source code, models, or non-public information from the Service;
Use the Service to develop or train a competing AI product;
Send malicious code or interfere with the operation of the Service;
Use automated means to access the Service except as expressly permitted by us.

8. Intellectual Property

The Service, including all software, text, design, and content created by us, is owned by GenAccel LLC and protected by U.S. and international intellectual property laws. We grant you a personal, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose. You retain ownership of the content you submit (such as photos), but you grant us a worldwide, royalty-free license to process and use it to operate, improve, and provide the Service.

9. "AS IS" — Disclaimer of Warranties

The Service is provided "as is" and "as available," without warranties of any kind, express or implied.

To the maximum extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and quiet enjoyment. We do not warrant that the Service will be uninterrupted, error-free, secure, or that any output is accurate, complete, or reliable. You use the Service at your own risk.

10. Limitation of Liability

To the maximum extent permitted by law:

UrMorning, its owners, directors, employees, contractors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including loss of profits, data, goodwill, or any other intangible loss — arising out of or related to your use of the Service, even if we have been advised of the possibility of those damages.
Our total aggregate liability for any claim arising from or related to the Service is limited to the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

11. Assumption of Risk

You acknowledge that you understand the limitations of artificial intelligence, that AI may produce inaccurate or misleading output, and that you assume all risk associated with acting on output from the Service. You agree that GenAccel LLC is not responsible for any decision you make or harm you suffer as a result of relying on the Service instead of consulting a qualified professional.

12. Indemnification

You agree to defend, indemnify, and hold harmless GenAccel LLC and its officers, employees, contractors, and service providers from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Service; (b) your violation of these Terms; (c) any content you submit; (d) any action you take or fail to take based on information provided by the Service; or (e) your violation of any law or the rights of any third party.

13. Account Termination and Deletion

You may delete your account at any time from within the app. We may suspend or terminate your access if you violate these Terms, abuse the Service, or if required by law. Account deletion removes your personal data from our systems and our processors, as described in the Privacy Policy.

14. Modifications to the Service and to These Terms

We may modify, suspend, or discontinue any feature of the Service at any time. We may also update these Terms. Material changes will be communicated in the app, on our website, or by email. Your continued use of the Service after a change constitutes acceptance of the updated Terms.

15. Binding Arbitration and Class Action Waiver

Please read this section carefully. It limits how you can bring claims against us and waives certain rights, including the right to a jury trial and the right to participate in a class action.

15.1 Informal resolution first

Before filing any claim, you agree to email support@urmorning.com with a description of the dispute. We will try in good faith to resolve it within 30 days.

15.2 Binding arbitration

If we cannot resolve the dispute informally, you and GenAccel LLC agree that any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, or by the American Arbitration Association under its Consumer Arbitration Rules, with the seat of arbitration in Collin County, Texas. The arbitrator will apply Texas law. Judgment on the award may be entered in any court of competent jurisdiction.

15.3 Class action waiver

You and GenAccel LLC waive any right to bring or participate in a class action, collective action, or representative proceeding. All disputes must be resolved on an individual basis. The arbitrator may not consolidate more than one person's claims, and may not preside over any form of class or representative proceeding.

15.4 Carve-outs

This Section 15 does not apply to: (a) claims brought in small-claims court (either party may bring an individual claim there); or (b) claims to enforce or protect intellectual property rights (which may be brought in court).

15.5 30-day opt-out

You may opt out of this arbitration agreement by sending written notice within 30 days of first accepting these Terms. The notice must include your full name, the email associated with your account, and a clear statement that you wish to opt out of arbitration. Mail or email the notice to:

GenAccel LLC — Arbitration Opt-Out
Frisco, Texas, United States
Email: support@urmorning.com (subject: "Arbitration Opt-Out")

If you opt out, neither party can require the other to arbitrate, but each party retains the right to litigate in court under Section 16. Opting out of arbitration does not affect any other part of these Terms.

16. Governing Law and Venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. Subject to Section 15, you and GenAccel LLC agree that the exclusive venue for any action arising from or related to these Terms or the Service is the state or federal courts located in Collin County, Texas, and both parties consent to personal jurisdiction in those courts.

17. Apple-Specific Terms

If you obtained UrMorning from the Apple App Store, you acknowledge that these Terms are between you and GenAccel LLC, not Apple, and Apple is not responsible for the Service. Apple has no obligation to provide maintenance or support. In the event of a non-conformity of the Service to any applicable warranty, you may notify Apple, and Apple will refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation. You and GenAccel LLC acknowledge that Apple is a third-party beneficiary of these Terms and has the right to enforce them against you.

18. Miscellaneous

If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may. These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Service.

19. Contact

Questions about these Terms? Email support@urmorning.com.

GenAccel LLC
Frisco, Texas, United States